1. Identification of the person responsible for the website

In compliance with Law 34/2002 of June 11, on information society services and electronic commerce, you are informed of the following:

This legal notice establishes the conditions of use of the website “www.utei.shop, hereinafter (UTEI), with registered office at Calle Magallanes 38 6D, 28015, Madrid, Spain, belonging to Cristina Amariutei, DNI/ NIE Y1259000V with the email legal@utei.shop , with the social activity of selling vintage or / and second-hand items.

The electronic contracting process through the website www.utei.shop will be carried out between the Client (hereinafter "you" or "user") and “UTEI or we", with those consumers who are natural persons considered as clients of the website.

Access to the website attributes the condition of user implies acceptance by the user of all the conditions included in this document.

 These conditions may change, therefore we recommend reading them carefully before proceeding with your order.

2. Intellectual property

All the intellectual property rights of the web domain, as well as all its contents, belong to UTEI, so no user may use them, print or store them under any physical medium in any case other than their personal use. and private, being totally prohibited the modification, decompilation or commercial use of any part of it.

The use of the contents of the web domain for informational and service purposes is only authorized, as long as the source is cited or referred to, the user being solely responsible for their misuse.

The elements of this website have been designed for the sale of products identified with the UTEI. Its copy or use does not imply the transfer of any rights over them. Therefore, the reproduction, publication, transmission, modification or distribution by any means of the configurator units (software included) of this website is expressly prohibited.

The photographs, images, illustrations, designs, graphics, icons and any other element that is part of the website are the exclusive property of UTEI.

UTEI will not be responsible for the infractions of any User that affects the rights of another User of the web or of third parties including copyright, trademarks, patents, confidential information and any intellectual and / or industrial property rights.

UTEI will use the legal actions that by law correspond to any improper use of this website.

UTEI may modify the contents of the web domain without prior notice and may limit access to this web.

3. Purchase conditions

The purchase conditions (hereinafter Conditions) set forth below regulate the sale of the products of the website www.utei.shop presented by UTEI with registered office at Magallanes street 38, 6d, 28015 Madrid Spain, belonging to Cristina Amariutei ; email address legal@utei.shop DNI/NIE Y1259000V.

By using this website you are accepting the conditions and are bound by them, so if you do not agree with the conditions you must leave the website. These conditions can be modified at any time, so we ask you to read carefully before using this website.

By placing an order, the user declares that he has read and accepts without reservation any of these conditions. 

The website is used to place valid orders, the user will not be able to make any false or fraudulent order. If there are reasons to consider that a false or fraudulent order has been made, UTEI is authorized to cancel the order and inform the authorities.

By placing an order through the www.utei.shop, you guarantee that you are over 18 years old and that you have the legal capacity to enter into binding contracts.

3.1 Purchase procedure

The purchase procedure can be done in Spanish or English. The channel through which the purchase procedure can be carried out is through the online store hosted on the UTEI website, where its products are listed with the following information:

-Product description: reference, size, characteristics and photographs. As they are recycled garments, they can present damage due to the passage of time, and although the vast majority go through a restoration process, there may be some garments that present imperfect. This information will be well described in the product sheet so we recommend that you read well before proceeding with the purchase.

-Price per unit (VAT included)

-Shipping costs and delivery link information

-Add to Favorites

-Share on social networks

Once you have chosen the product / s, you must add to the basket on this website and later you can access the summary of the purchase:

-Product

-Description

-Quantity

-Price by unit

-Total price of the products

-Shipping costs and delivery policy 

-Final price (Shipping + products)

Once these data have been reviewed, you can accept by pressing the buy key, then you must provide your user name if you are registered or register as a user in order to finalize your purchase.

To register as a user, you must provide your data and fill in the required fields. For this registration you must read the conditions of the privacy policy and they are considered accepted once you proceed with the registration.

Once inside your account, you access the shipping details; Once the shipping address has been revised, you can choose the payment method and proceed with the payment and finalize your purchase.

You will then receive an email with all the details of the purchase order and the invoice; UTEI will proceed to analyze the purchase order and after checking all the requirements we will send you an email confirming the order or the denial of it.

3.2 Payment method

UTEI will accept payments by credit or debit card (visa, mastercard and Amex), the charge will be made in real time through the payment gateway (STRIPE) of the corresponding financial institution, once the authenticity of the communicated data has been verified.

This website guarantees secure payment, the confidential payment data are transmitted directly and in an encrypted form (SSL) to the corresponding financial institution.

UTEI reserves the right to check the personal data provided by the client and adopt the provisions it deems appropriate (including the cancellation of the order), with the aim of collaborating in the prevention of fraud through the Internet, so that the merchandise is ad- quirida is delivered in accordance with the data contained in the order. 

3.3 Currency and taxes

The prices on this page are expressed in Euros. According to current legislation, UTEI is obliged to charge VAT at the rate legally established at the time, as appropriate.

Once the purchase order has been completed and before paying, you will be provided with a final summary with the products and their total price (including taxes and transportation costs).

According to the current legislation of the Spanish territory, the VAT is 21%.

4. Shipping

4.1 Spain (Peninsula only)

Shipping is through the Corres Standard courier service; delivery time is 3 to 5 business days.

The shipping cost is € 6.95 (VAT included) for the order equal to or less than € 150. For purchases over €151, the shipping cost is free.

  • For shipments to the Canary Islands, Balearic Islands, Ceuta and Melilla, you have to send us an email to calculate the special shipping rate. contact@utei.shop

4.2 Europe

Regarding the international shipments, the shipping is available for Europe:

Germany : 16,95€ (VAT included)

Belgium: 16,95€ (VAT included)

France: 16,95€ (VAT included)

UK: 16,95€ (VAT included)

Portugal: 9,95€ (VAT included) (exception of Madeira)

Netherlands: 16,95€ (VAT included)

Italy: 16,95€ (VAT included) (exception of Corsica, Sardinia, Sicily)

For shipments to a different destination (not on the list), the user must contact the following email: contact@utei.shop, in order to send a personalized shipping rate.

UTEI is not responsible for extra charges on orders (customs fees, added taxes or other extra fees).

Shipping times may be affected by sales periods, promotions, holidays, as well as acts of force majeure.

You can track your order on the courier website, with the shipping code provided that you will receive from the courier service once the package has been sent.

The delivery process is completed when you receive the product at the delivery address provided. We kindly ask you to review the shipping details to avoid delivery incidents.

5. Returns

Only those products that are in the same conditions as at the time they left our warehouse and within 14 calendar days after receiving them can be returned.

To make the return, you will have to request the return by clicking "return merchandise" from your user account.

Once requested on the website, you will have to fill in the form that comes with the purchase inside the box and send it together with the product (s) you wish to return.

* Please in order to remain sustainable, we ask that you use the same box in which you received the products.

Once in UTEI, we receive the products that you wish to return, we will proceed to the review and if the product / s meet the aforementioned requirements, we will send you an email to the address provided with our final comments.

In case of meeting all the necessary requirements for the return, the money will be returned, which will be made through the same method with which the payment of your order was made within an approximate period of 14 calendar days.

You are responsible for the costs of sending the package and you can do so through a courier service at the address provided. UTEI is not responsible for errors in filling in the data by you or the courier company, as well as any liability derived from you or the courier company hired by you. The return address is: Magallanes Street, nº38 6D, 28015, Madrid, Spain.

6. Changes

UTEI does not have the exchange service through the website. If you want to make an exchange, you must follow the same procedure as for the return, except for filling in the box "change" instead of return on the form that is attached to your purchase.

To purchase the new product you want, you will have to follow the purchase procedure.

Under conditions other than those mentioned, UTEI will not accept returns and / or exchanges.

7. Cancellations

Once the order has been processed, you cannot proceed with its cancellation.

8. Force majeure events

In case of force majeure, UTEI will be not responsible for the obligations assumed.

For majeure is understood to be any act, event, omission or accident among the following:

-Stikes, lockouts or the industrial action

-Terrorist attack, war, threat, or civil commotion

-Impossibility of using the public and or private transport.

-Natural disasters: explosion, storm, flood, earthquake, epidemic, pandemic or others.

-Legislation, regulation or restrictions of any government or public authority

During the period of force majeure, the aforementioned obligations will be suspended. 

9. Liability exclusion

UTEI will be not responsible for economic losses (income, benefits, contracts, business issues etc) loss of data, loss due to special damages suffered by you arising from these conditions.

The legal rights as a consumer are not affected by the previous paragraph. 

10. Applicable legislation 

The relationship between UTEI and the client will be governed by current Spanish regulations and any dispute will be submitted to the Courts and Tribunals of the city of Madrid, unless the applicable law provides otherwise.

You are also informed that there is a conflict resolution platform created by the EU and signed by the Member States, being able to use the following link: http://ec.europa.eu/odr.14. 

11.Contact

For any type of query or suggestion, you can send your comments by post to the following address Magallanes Street, nº 38 6D, 28015, Madrid, Spain or by email: legal@utei.shop.

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